Frequently Asked Questions
Everything you need to know about your Worklocker shopping experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping via Australia Post usually takes 3-7 business days depending on your location in Australia.
Can I return items if they don't fit?
Yes, we offer a 30-day return policy for most items. Products must be in original condition, unworn, with all tags attached to be eligible for a refund or exchange.
Do you offer custom embroidery or screen printing for workwear?
Absolutely! We provide high-quality in-house branding services. Please contact our Toowoomba team directly for a quote on custom logos for your uniforms.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular 'buy now, pay later' services like Afterpay and ZipPay.
How do I know which size to order?
Each brand has its own fit. We provide a detailed size guide link on every product page to help you find the perfect fit for your workwear and safety gear.
Do you provide bulk discounts for large business orders?
Yes, we offer competitive pricing for bulk purchases. If you are looking to outfit a large team, please reach out to our sales department for a custom volume discount.